Terms & Conditions

Last Updated: April 8, 2025

Welcome to Güzel ("the Website", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your use of our website https://guzel-kw.com/ and the purchase of products available on it. By using the website, you agree to be bound by these Terms.

1. Use of the Website

• You must be at least 18 years old or have parental/guardian consent to use the website.

• You agree not to use the website https://guzel-kw.com/ for any unlawful or prohibited purposes.

• We reserve the right to refuse service, close accounts, or cancel orders if we determine a violation of the law or these Terms has occurred.

2. Products and Orders

• All products and prices are subject to change at any time without prior notice and are subject to availability.

• We reserve the right to limit the sale of our products to any person or geographic area.

• We may cancel or refuse any order for any reason, including errors in product details or pricing.

3. Payment and Billing

• All prices are displayed in Kuwaiti Dinar (KWD).

• We accept various payment methods including bank cards, transfers, and electronic payments.

• You agree to provide accurate payment and shipping information.

4. Shipping and Delivery

• Shipping times are approximate and may vary depending on location and product availability.

• We are not responsible for delays caused by shipping companies or circumstances beyond our control.

5. Returns and Refunds

• You may return orders within a maximum period of 14 days.

• Products must be unused, with original tags, and in their original packaging within 14 days.

• Some products, such as customized or perishable items, are non-returnable.

6. Intellectual Property

• All content on the website (including images, designs, texts, and logos) is the exclusive property of Güzel and may not be used without prior written permission.

7. Limitation of Liability

• Güzel shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of the website or the purchase of products.

8. Changes to Terms

• We may update these Terms at any time. Your continued use of the website after any updates will be considered your acceptance of the revised Terms.

Privacy Policy

At Güzel, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data.

1. Information We Collect

• Personal Information: Name, email, shipping address, phone number, payment information.

• Non-Personal Information: Browser type, IP address, device type, browsing behavior via cookies.

2. How We Use the Information

• To process and fulfill orders.

• To contact you regarding orders, promotions, and updates.

• To improve the user experience on the website.

3. Cookies

• We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

4. Data Protection

• We use standard security measures to protect your data.

• However, no method of transmission over the internet is completely secure.

5. Third-Party Services

• We may share your data with trusted third parties such as payment gateways and shipping companies solely for the purpose of order fulfillment.

• We do not sell your personal data to any external parties.

6. Your Rights

• You may request access to, correction of, or deletion of your personal information at any time by contacting us.

7. Contact Us

For any inquiries about the Terms or Privacy Policy, please contact us:
Phone Number: +965 5650 7578